
DJL Outdoors / Wholesale – Customer Support
Welcome to DJL Outdoors / Wholesale Customer Support! We’re here to make your shopping experience smooth, safe, and hassle-free. Below you’ll find everything you need to manage your orders, get help, and understand our policies.

Live Chat
Need help fast? Use the chat box on our website to connect with a DJL team member in real-time.
If we’re offline, your message will go straight to our inbox — we’ll get back to you as soon as possible.
Shipping & Handling
Shipping & Handling
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We ship via trusted carriers with tracking for all orders
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Delivery times vary depending on location
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Orders are processed within 1–3 business days
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Customers are responsible for compliance with any applicable laws for regulated items
Returns & Exchanges
Returns & Exchanges
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Exchanges are accepted within 7 days of delivery for eligible products
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All other products are final sale; no refunds or returns unless the item arrived damaged or incorrect
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Customers are responsible for return shipping unless otherwise approved
📧 To request an exchange: contact@djlwholesale.com or support@djlwholesale.com
